Privacy & Cookie Policy

Last updated: 3 August 2026

This policy explains how Cirrus Marine Group collects, uses and protects your personal data when you use this website (cirruscooling.com), and the cookies we use. We handle personal data in line with Thailand's Personal Data Protection Act B.E. 2562 (the "PDPA").

1. Who we are

This website is operated by Cirrus Marine Group ("Cirrus Marine Group", "we", "us"), the group of Cirrus companies based in Phuket, Thailand: Cirrus Marine, Cirrus Marine Services and Cirrus Air Conditioning & Refrigeration. For any question about this policy or your personal data, contact us at info@cirruscooling.com.

For the purposes of the PDPA, the relevant Cirrus Marine Group company is the data controller for the personal data described below.

2. The personal data we collect

Information you give us

When you complete the enquiry form, we collect the details you provide: your name, email address, phone or WhatsApp number, vessel name (if given) and the content of your message. These fields let us respond to your enquiry.

Information collected automatically

If you consent to analytics cookies, Google Analytics collects standard usage data such as your approximate location, device and browser type, pages viewed, and a randomly generated identifier. This includes your IP address, which Google processes on our behalf. We do not use this data to identify you personally.

3. How we use your data, and our lawful basis

• Responding to enquiries. We use the details you submit to reply to you, arrange an inspection and prepare a quotation. Lawful basis: your consent, and the necessity of taking steps at your request before entering into a contract.
• Understanding site use. We use Google Analytics to see how the site is used and improve it. Lawful basis: your consent, which you can give or withhold using the cookie banner.

4. Cookies and similar technologies

Cookies are small files stored on your device. Strictly necessary items make the site work and do not require consent. Analytics and third party embeds are optional and load only after you accept them in the cookie banner. You can change your choice at any time using the "Cookie settings" link in the footer.

5. Who we share your data with

We do not sell your personal data. We share it only with service providers who help us run the site and respond to you:

• FormSubmit and Supabase, which deliver and store your enquiry so it reaches our team.
• Google (Google Analytics), where you have given consent.

6. International transfer of data

Some of these providers, including Google, process data on servers outside Thailand, such as in the United States. Where your data is transferred abroad, we take reasonable steps to ensure it is protected to a standard consistent with the PDPA.

7. How long we keep your data

We keep enquiry details for as long as needed to deal with your enquiry and any resulting work, and thereafter only as long as we have a legitimate business or legal reason. Analytics data is retained according to Google Analytics settings. You can ask us to delete your data at any time (see below).

8. Your rights under the PDPA

Subject to the conditions in the PDPA, you have the right to:

• access a copy of your personal data;
• have inaccurate data corrected;
• ask us to delete your data or restrict its use;
• object to certain processing;
• request that your data be transferred; and
• withdraw your consent at any time, without affecting processing carried out before withdrawal.

9. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above.

10. Contact

Cirrus Marine Group, Phuket, Thailand. Email: info@cirruscooling.com.